FREQUENTLY ASKED QUESTIONS
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House of TML is a fashion brand offering high-quality and affordable clothing and accessories for both men and women. We aim to provide a diverse range of stylish products that cater to various tastes and preferences.
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To place an order, simply browse our website, select the items you love, and add them to your cart. Follow the checkout process, providing necessary details such as your shipping address and payment information.
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We accept a variety of payment methods, including major credit cards (Visa, MasterCard), GooglePay, ApplePay and other secure payment options.
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Once your order has been shipped, you will receive a confirmation email with a tracking number. Use this number on our website or the shipping carrier's website to track the status of your delivery.
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Please refer to our Refund Policy for detailed information on returns, refunds, and the process for initiating a return.
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Yes, we offer international shipping. Shipping costs and delivery times may vary depending on your location. Please refer to our Shipping Policy for more details.
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For any inquiries, concerns, or assistance, you can reach our customer support team by emailing sales@houseoftml.ca. We aim to respond promptly to ensure your satisfaction.
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Once an order is placed, it is processed quickly to ensure timely delivery. Therefore, we are unable to guarantee changes or cancellations. Please review your order carefully before confirming the purchase.
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Yes, we take the security of your personal information seriously. Our website employs industry-standard security measures, including encryption and secure servers, to protect your data.
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Stay connected with House of TML by following us on our social media channels, and consider subscribing to our newsletter. This way, you'll be the first to know about exclusive promotions, sales, and new product releases.
